Privacy Policy
Last updated: October 2, 2025
At Casa del Jaguar, we are committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information when you use our ancestral medicine services.
1. Information We Collect
1.1 Basic Personal Information
We collect the following personal information when you make a reservation or inquiry:
- • Full name and surnames
- • Date of birth and age
- • Email address
- • Phone number
- • Country of residence and nationality
- • Identity document (for age verification)
1.2 Sensitive Medical Information
The following medical information is required for safety reasons:
- • Complete medical history and pre-existing conditions
- • Current medications and ongoing treatments
- • Mental health history and psychiatric treatments
- • Food allergies and sensitivities
- • Previous use of psychoactive medicines or similar experiences
- • Information about pregnancy or breastfeeding (women)
- • Emergency contact and medical contact information
1.3 Communication Information
We also record communications you have with us, including emails, WhatsApp messages, phone calls and any consultations or feedback provided during or after ceremonies.
2. How We Use Your Information
2.1 Main Purposes
We use your information to:
- • Safety and Medical Assessment: Determine your eligibility to participate in ceremonies
- • Service Personalization: Adapt the experience according to your individual needs
- • Reservation Management: Process payments, confirm attendance and coordinate logistics
- • Communication: Send important information about preparation, follow-up and integration
- • Emergency Care: Contact medical services or family members if necessary
- • Service Improvement: Analyze feedback to improve our practices
2.2 Marketing Communications
With your explicit consent, we may send you information about new services, integration workshops, or educational content related to ancestral medicine. You can unsubscribe at any time.
3. Legal Basis for Processing
We process your personal information under the following legal bases:
- • Consent: For sensitive medical information and marketing communications
- • Contract Performance: To process your reservation and provide services
- • Legitimate Interest: To ensure the safety of all participants
- • Legal Compliance: To maintain records required by health authorities
4. Information Sharing and Disclosure
4.1 Non-Disclosure Principle
Casa del Jaguar DOES NOT sell, rent or share your personal information with third parties for commercial purposes. Your privacy is sacred to us.
4.2 Limited Exceptions
We share information only in these specific situations:
- • Medical Emergencies: With emergency services or authorized medical personnel
- • Legal Requirements: When ordered by competent authorities
- • Service Providers: With payment processors or communication platforms (under strict confidentiality agreements)
- • Medical Consultants: With health professionals who advise us (with your consent)
5. Data Protection and Security
5.1 Technical Security Measures
We implement multiple layers of security:
- • Data encryption in transit and at rest
- • Restricted access only to authorized personnel
- • Secure and regular backup systems
- • Continuous cybersecurity monitoring
- • Two-factor authentication for administrative access
5.2 Physical Security Measures
Physical documents are stored in secure files with limited access. Staff is trained in confidentiality protocols and signs non-disclosure agreements.
6. Data Retention
6.1 Retention Periods
- • Medical Information: 7 years from last ceremony (legal requirement)
- • Contact Data: Until you request its deletion
- • Communication Records: 3 years for reference and follow-up
- • Financial Information: 5 years according to tax requirements
- • Consents: While legally valid
6.2 Secure Deletion
When data is no longer needed, it is securely deleted using methods that ensure it cannot be recovered.
7. Your Rights and Control
7.1 Fundamental Rights
You have the following rights regarding your personal information:
- • Access: Request a copy of all information we have about you
- • Rectification: Correct inaccurate or incomplete information
- • Deletion: Request deletion of your data (subject to legal limitations)
- • Portability: Receive your data in structured format
- • Opposition: Object to processing for direct marketing
- • Limitation: Restrict certain uses of your information
7.2 How to Exercise Your Rights
To exercise any of these rights, contact us by email at ayahuascamother@gmail.com with "Privacy Request" in the subject. We will respond within 30 days.
8. Cookies and Tracking Technologies
8.1 Cookie Usage
Our website uses cookies to:
- • Improve website functionality
- • Remember your language preferences
- • Analyze website traffic (Google Analytics)
- • Facilitate the booking process
8.2 Cookie Control
You can control and delete cookies through your browser settings. However, this may affect website functionality.
9. International Transfers
As we operate primarily in Peru but receive international participants, some data may be transferred outside your country of residence. We guarantee that all transfers comply with adequate protection standards.
10. Minors
Our services are exclusively directed to adults over 18 years old. We do not knowingly collect information from minors. If a minor has provided us with information, the parent or guardian must contact us immediately.
11. Changes to This Policy
We may update this privacy policy occasionally. Significant changes will be communicated by email to registered participants and published on our website at least 30 days in advance.
12. Contact and Complaints
12.1 Contact Information
For any privacy inquiries, contact us:
- Email: ayahuascamother@gmail.com
- Phone: +51 928 230 781
- WhatsApp: +51 928 230 781
- Address: Jaén 454, Iquitos, Peru
12.2 Complaint Procedure
If you are not satisfied with how we handle your personal information, you can file a complaint with us first. If we do not resolve your concern satisfactorily, you can contact the corresponding data protection authorities in your jurisdiction.
13. Transparency Commitment
Casa del Jaguar commits to:
- • Be transparent about how we use your information
- • Obtain clear consent for sensitive data uses
- • Protect your information with the highest standards
- • Respect your privacy rights at all times
- • Keep our data protection practices updated
- • Provide clear and timely responses to your inquiries
Policy valid from October 2, 2025
© 2025 Casa del Jaguar. All rights reserved.